• Driving towards customer centricity

  • The CSCMP Germany and Benelux Roundtables join forces again and we are pleased to invite you together with DHL to our next CSCMP event "Driving towards customer centricity in global supply chains - Where we are and need to be!", which takes place in the DHL Innovation Center in Troisdorf on April 11th. 2019. With the theme "DHL Innovation Center - Exploring the World of Tomorrow", the DHL center serves as a thought leader in the logistics industry in the areas of trend research and solution development. The center provides a platform for collaboration between business, research, academic and industrial partners. 

  • After our last CSCMP event at the DHL Innovation Center in 2007 on "Innovation in Supply Chains - Innovation that matters", an update is very much needed. Under the title "Driving towards customer centricity in global supply chains - Where we are and need to be!", we will be addressing new innovations in methods and technologies to bring supply chain “attendants” closer together. After many years of focusing on technologies such as "Track & Trace" and "Visibility", we want to address today's new opportunities in the supply chain context to get closer to the customer in order to create more business value. Well-known buzzwords are certainly Blockchain, Touchless Supply Chain or next wave CRM. We were able to attract top speakers from GS1, DHL and Picnic. They will bring their broad practical experience from different application areas. Following the presentations, we invite you to a guided tour of the DHL Innovation Center. As always there is enough time for intensive exchange of ideas and networking.

  • Registration is only possible by via the registration form on this page. Your participation will be confirmed shortly after your registration. We ask you to pay the participation fee of 250 € before March 29th 2019 to the account specified in the registration confirmation. 

    The maximum number of participants is 30, attendance will be awarded based on a first come first serve base. Additional participants will be placed on a reservation list.


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  • Event Address

    DHL Innovation Center
    Junkersring 55
    53844 Troisdorf/Spich, Deutschland

    Location of the pre-event dinner will follow in due course

    Hotel Recommendations

    1. Holiday Inn Express, Echternacher Str. 4, 53842 Troisdorf
    2. Clostermanns Hof, Heerstraße 2a, 53859 Niederkassel
    3. Kameha Grand, Am Bonner Bogen 1, 53227 Bonn

    (no rooms blocked for CSCMP)